Delivery

Please note our offices will be closed to observe the bank holiday weekend Monday May 27th. We will resume normal operating hours on Tuesday, May 28th and will address all queries. Leave us a message or fill out the contact form and we will reply your message upon opening hours. 

LINDA FARROW's online shop uses DHL express service (from HK) or UPS Express Saver (from the U.K.) with signature required at delivery for all online orders.

Orders placed before 12pm GMT will be processed & dispatched on the same day.

Any orders placed after 12pm will be dispatched the next business day - for example, if you place your order on Friday evening, we will dispatch your parcel the following Monday.

Shipping is free of charge to all destinations within the UK.

US delivery is subject to a $15 fee under $200, over $200 is complimentary shipping.

Delivery to all EU and International destinations is subject to a fee of $15/€20 per item under order values of $200/€200, complimentary over $200/€200.

Please refer to estimated delivery times below:

UK – 1-4 business days

EU – 2-5 business days

US – 2-5 business days

China – 2-5 business days

Australia – 2-5 business days

Rest of the world – 2-7 business days

Please note that delivery times are used as a guide only. Linda Farrow doesn't take responsibility for any delays due to customs clearance or if there are any payment issues.

Delivery to all International destinations (outside of the U.K., U.S., and EU) is subject to a fee of $15 under $200. Shipping fee is complimentary over $200.

Linda Farrow ships INT orders from Hong Kong on a DDP (Delivery Duty Paid) basis. This means that LINDA FARROW covers the duties to pass your item through your country of destination.

However please note that your order might face additional charges upon import clearance at the country of destination.

Customers from outside the UK and US are liable to pay local duties and taxes; therefore, these are not included in the final purchase price in our International and EU store.

Please note, LINDA FARROW is not liable for local taxes and duties and does not have the ability to declare a different value when shipping your order and will not tolerate requests to assist in avoiding paying local duties and taxes, as this is considered a legal offence.

We will work with you to advise and/or ensure your delivery passes through customs. Please contact us if there are any issues with your delivery.

The International Linda Farrow online shop displays prices free of any duty and taxes, hence prices appear lower than in the UK dedicated online store - customers from outside the UK and US are liable to pay local duties and taxes.

Linda Farrow ships all online orders from Hong Kong and the United Kingdom. When items are shipped from overseas into the delivery country, it is considered an importation and must be cleared by Customs and Border Protection (CBP). When an individual or company purchases goods from an overseas supplier, CBP considers them the ultimate importer. The ultimate importer can clear the goods or have a broker clear them on their behalf.

If you have any concerns over this procedure, we advise you to visit your country's governmental website and seek information on importation, duty and tax charges.

Linda Farrow’s online store delivers to 50 states and Puerto Rico.

Delivery to P.O. Boxes cannot be made.

Linda Farrow ships all online orders from Hong Kong,

US delivery is subject to $15 fee under $200, over $200 is complimentary shipping.

Estimated delivery times: 2-5 business days, depending on location within the U.S

(New York estimated delivery time: 3-5 days, California estimated delivery time: 1-3 days).

Orders placed before 12pm EST will be dispatched on the same day. Any orders placed after 12pm will be dispatched the next business day - for example, if you place your order on Friday evening, we will dispatch your parcel the following Monday.

Please note if your order value is over $800 you might be contacted by our delivery provider DHL to provide your Social Security Number in order to clear your package, this is an importation procedure when high value orders enter the United States from overseas.

LINDA FARROW does not currently deliver to Russia via DHL or UPS

Customers from outside the UK and US are liable to pay local duties and taxes; therefore, these are not included in the final purchase price in our international store.

Please note, that Linda Farrow does not have the ability to declare a different value when shipping your order and will not tolerate requests to assist in avoiding paying local duties and taxes, as this is considered a legal offence.

All online orders are being shipped from Hong Kong. International delivery is considered an importation and must be cleared by the Chinese Customs Authorities. Once the item arrives within the Chinese Customs, the receiver will be contacted by our shipping partner DHL. The standard rate for importing goods into China is 17%, however this is not guaranteed and is subject to change.

Delivery times may vary depending on the shipment destination and value and may be delayed as a result of customs clearance. Please account for extra time and ensure you are available to provide any additional information to the Chinese Customs and Border Authorities. 

Average transit times are as follows:

Beijing: 1 - 3 days

Shanghai: 1 - 3 days

Wuhan, Chengdu, Shenzhen, Guangzhou: 1 - 3 days

Hong Kong and Macau: 1 - 3 days

For more information about Chinese Customs rules and regulations, please visit the Chinese Customs website directly, here.

We'd like to ensure the safety of our customers and delivery providers. We are safely continuing deliveries whilst maintaining all precautions to ensure your prompt and safe order delivery.

Please follow links below for further information

www.ups.com/gb/en/service-alerts.page?id=alert1

www.simplydhl.com/covid-19updates